10 Copywriting Tips to Enhance Your Digital Marketing

Copywriting is the backbone of effective digital marketing, playing a pivotal role in capturing the attention, engaging the audience, and driving desired actions. In the digital landscape, where competition for attention is fierce, skilled Brisbane copywriters are the architects of persuasive and compelling messaging that cuts through the noise.

Copywriting forms the foundation of digital marketing campaigns, ensuring that brands effectively communicate their value proposition, benefits, and unique selling points to their target audience. Through strategic use of persuasive language, storytelling, and emotion-driven content, copywriters create an emotional connection with the audience, influencing their perception and driving them towards action.

One of the key roles of copywriting in digital marketing is to optimise content for search engines. By incorporating relevant keywords, crafting compelling headlines, and structuring content for readability, copywriters increase the visibility of brands in search engine results. This enhances organic traffic, improves brand recognition, and boosts conversions.

Furthermore, copywriting is essential in creating engaging and persuasive calls-to-action (CTAs). Whether it’s clicking a button, filling out a form, or making a purchase, a well-crafted CTA compels the audience to take the desired action. Through carefully chosen language, urgency, and clarity, copywriters guide users through the conversion funnel and maximise conversion rates.

Moreover, copywriting ensures consistency across all digital touch points, from websites and landing pages to social media posts and email campaigns. By maintaining a consistent tone of voice, brand voice, and messaging, copywriters reinforce brand identity and build trust with the audience.

In summary, copywriting is the driving force behind successful Brisbane digital marketers and their campaigns. With the ability to capture attention, evoke emotions, optimise for search engines, and drive conversions, skilled copywriters play a vital role in shaping the success and impact of digital marketing initiatives.

In light of the important role that copywriting plays in digital marketing, we’re sharing our top 10 copywriting tips to help you enhance your digital marketing!

Copywriting Tips to Enhance Digital Marketing:

Our ten tips are listed below and if you keep reading, you’ll find a detailed explanation of just why each tip has the potential to give your digital marketing performance a boost!

1. Know your audience
2. Use compelling headlines
3. Focus on benefits
4. Write clear and concise copy
5. Incorporate storytelling
6. Include social proof
7. Use persuasive language
8. Craft compelling calls-to-action (CTAs)
9. Optimise for search engines
10. Test and interate

Know your audience:

Understand your target audience’s demographics, interests, pain points, and desires. Tailor your copy to resonate with their specific needs.

Knowing your audience is crucial for a copywriter for several reasons:

Tailoring the message:

Different audiences have varying needs, preferences, and motivations. By understanding your target audience, you can customise your copy to speak directly to their interests and address their pain points. This personalisation makes your message more relevant and compelling, increasing the chances of engaging your audience and driving them to take action.

Connecting on an emotional level:

Effective copywriting often involves connecting with readers on an emotional level. By knowing your audience, you can identify the emotions, desires, and aspirations that resonate with them. This understanding allows you to craft copy that elicits an emotional response, building a stronger connection and making your message more memorable.

Speaking the same language:

Each audience has its own unique language, slang, and communication style. By knowing your audience, you can align your copy with their preferred tone and language. This helps your message resonate more effectively, as it feels authentic and relatable to the audience you’re targeting.

Overcoming objections:

Different audience segments may have specific concerns or objections that could hinder their decision to purchase or engage with your brand. By understanding your audience, you can proactively address these objections in your copy, alleviating any doubts and increasing the likelihood of conversion.

Optimising targeting and media selection:

Knowing your audience allows you to identify the most appropriate channels and platforms to reach them. Whether it’s social media, email marketing, or paid advertising, understanding your audience’s preferences and behaviours enables you to optimise your targeting efforts and select the right media for maximum impact.

Overall, knowing your audience enables you to create copy that is relevant, resonant, and persuasive. It helps you build a stronger connection with your target market and increases the effectiveness of your marketing efforts.

Use compelling headlines:

Grab attention with engaging headlines that pique curiosity or highlight the benefits of your product or service. A strong headline can entice readers to continue reading.

Using compelling headlines is important for copywriters for the following reasons:

1. Grabbing attention: In today’s fast-paced digital world, capturing the attention of your audience is essential. A compelling headline is the first impression your content makes. It needs to stand out among the sea of information competing for attention. A well-crafted headline hooks the reader, enticing them to continue reading.
2. Generating curiosity: A headline that piques curiosity creates an urge to know more. It leaves the reader wanting to uncover the answer, solution, or story promised in the content. By sparking curiosity, you engage the reader and encourage them to delve deeper into your message.
3. Increasing click-through rates: Compelling headlines can significantly impact click-through rates, especially in digital marketing campaigns, email subject lines, or search engine results. When your headline stands out in search results or email inboxes, it increases the likelihood of people clicking through to read your content or explore your offer.
4. Setting expectations: A well-crafted headline sets clear expectations about what readers can expect from your content. It communicates the main benefit, promise, or value proposition of your product or service. By setting expectations upfront, you attract readers who are genuinely interested and aligned with what you have to offer.
5. Enhancing shareability: Compelling headlines are more likely to be shared across social media platforms and other channels. When people find a headline intriguing, entertaining, or thought-provoking, they are more inclined to share it with their network. This can lead to increased visibility, organic reach, and brand exposure.
6. Improving readability and scanability: In the age of information overload, people tend to scan content before deciding whether to invest time in reading it fully. A compelling headline that succinctly captures the essence of your message improves readability and scanability. It helps readers quickly assess whether the content is relevant to their needs or interests.
7. Differentiating from competitors: In a crowded marketplace, a compelling headline helps your content or offer stand out from the competition. It conveys a unique selling proposition or a fresh perspective, enticing potential customers to choose your brand over others.

Remember, a compelling headline is just the beginning. It should accurately reflect the content that follows and deliver on the promise it makes. Maintaining consistency and quality throughout the rest of the copy is essential to fully engage and convert your audience.

Focus on benefits:

Highlight the unique value and benefits your product or service offers. Clearly communicate how it can solve a problem or improve the customer’s life.

Focusing on benefits is crucial for a copywriter for the following reasons:

Customer-centric approach:

Focusing on benefits helps shift the copywriter’s perspective from product or service features to the customer’s perspective. It puts the customer at the center of the messaging, emphasising how the product or service can directly address their needs, desires, and pain points. By highlighting the benefits, you show customers how your offering can improve their lives or solve their problems.

Value proposition:

Benefits are the key elements of your value proposition. They communicate the unique value and advantages your product or service provides compared to competitors. By clearly articulating the benefits, you differentiate your offering and give customers compelling reasons to choose your brand.

Emotional connection:

Benefits have the power to tap into customers’ emotions. While features may appeal to the rational side, benefits resonate with the emotional desires and aspirations of your target audience. Copy that speaks to the emotional benefits can create a stronger connection, triggering positive feelings and influencing purchasing decisions.

Overcoming objections:

Customers often have objections or doubts when considering a purchase. By focusing on benefits, you can directly address these objections and provide reassurance. Clear communication of the benefits helps alleviate concerns and increases trust in your product or service.

Simplifying decision-making:

Benefits-oriented copy simplifies the decision-making process for customers. It highlights the outcomes and results they can expect, making it easier for them to understand the value of your offering. By emphasising the benefits, you help customers make informed decisions with confidence.

Communicating relevance:

Benefits-focused copy makes it clear why your product or service is relevant to your target audience. By aligning the benefits with their specific needs and desires, you demonstrate that you understand their pain points and have a solution that meets their requirements. This relevance enhances the appeal of your offering and increases the likelihood of conversion.

Persuasive persuasion:

Benefits have persuasive power. When customers can clearly see how your product or service will enhance their lives or provide value, they are more likely to be convinced and motivated to take action. Benefits-focused copy helps drive conversions and achieve marketing objectives.

Remember, while features are important, customers ultimately care about how those features will benefit them. By focusing on benefits, you can create persuasive and customer-centric copy that resonates with your audience and motivates them to engage with your brand.

Write clear and concise copy:

Keep your copy concise, easy to read, and free of jargon. Use short sentences and paragraphs to enhance readability.

Writing clearly and concisely is important for a copywriter for several reasons:

1. Readability: Clear and concise writing is easier to read and understand. In a fast-paced digital environment, where attention spans are often short, you need to capture and maintain your audience’s attention. Clear and concise copy helps readers absorb your message quickly and effortlessly.
2. Message clarity: Effective copywriting requires communicating your message clearly and accurately. By eliminating unnecessary jargon, convoluted sentences, and excessive fluff, you increase the clarity of your message. This ensures that your audience understands your value proposition, benefits, and call-to-action without confusion or ambiguity.
3. Accessibility: Clear and concise writing improves accessibility for a broader audience. Not everyone may have the same level of language proficiency or domain knowledge. Writing in a simple, straightforward manner makes your content accessible to a wider range of readers, including those who may be new to the subject matter.
4. Retention and comprehension: When readers can easily understand and follow your copy, they are more likely to retain the information and comprehend your intended message. This is especially important when you’re conveying complex concepts or trying to educate your audience. Clear and concise writing aids in information retention and increases the effectiveness of your communication.
5. Time efficiency: Concise copy respects your audience’s time. By cutting out unnecessary words and fluff, you deliver your message more efficiently. This is particularly crucial in digital marketing, where space is often limited (e.g., social media posts, ad headlines, email subject lines). Writing concisely allows you to convey your message effectively within these constraints.
6. User experience: Clear and concise writing contributes to a positive user experience. It helps users navigate your website, understand your product or service, and take the desired action. Confusing or verbose copy can frustrate users and lead to higher bounce rates or lower conversion rates.
7. Brand perception: Clear and concise writing reflects positively on your brand. It conveys professionalism, clarity of thought, and attention to detail. Well-crafted copy instills trust and confidence in your audience, enhancing your brand’s reputation and credibility.

Remember, simplicity and clarity should be prioritised without sacrificing the essence and effectiveness of your message. Strive for a balance between brevity and impact, ensuring that your copy remains engaging and persuasive while being clear and concise.

Incorporate storytelling:

Humans are naturally drawn to stories. Use storytelling techniques to create an emotional connection with your audience, making your message more memorable and relatable.

Incorporating storytelling is important for copywriters for several reasons:

Emotional connection:

Stories have the power to evoke emotions and create a deeper connection with your audience. When you incorporate storytelling in your copy, you can tap into the emotional aspects of your audience’s lives. This emotional connection helps to build trust, engagement, and brand loyalty.

Memorable and relatable content:

Stories have a way of sticking in our minds. By weaving narratives into your copy, you make it more memorable. When people remember your story, they are more likely to remember your brand and the message you’re conveying. Additionally, stories allow you to make your content relatable, as readers can see themselves or their experiences reflected in the narrative.

Conveying values and brand identity:

Storytelling provides an opportunity to communicate your brand’s values, vision, and identity. Through stories, you can illustrate the principles and beliefs that underpin your brand. This helps to humanise your brand, making it more relatable and authentic to your audience.

Engaging and capturing attention:

Stories have a natural ability to captivate attention. They create curiosity, suspense, and anticipation. By incorporating storytelling techniques in your copy, you can engage your audience from the start and keep them interested throughout. This is especially valuable in a crowded digital landscape where attention spans are limited.

Demonstrating benefits and solutions:

Stories allow you to showcase the benefits of your product or service in a compelling way. Instead of simply listing features or making claims, you can demonstrate how your offering has solved problems or improved the lives of real people. Storytelling makes your benefits more tangible, relatable, and persuasive.

Standing out from the competition:

In a sea of similar products or services, storytelling can be a powerful differentiator. It helps you create a unique narrative around your brand that sets you apart from the competition. A well-crafted story can be memorable, impactful, and create a lasting impression in the minds of your audience.

Sharable content:

Stories have inherent social value. When people resonate with a story, they are more likely to share it with others. By incorporating storytelling in your copy, you increase the chances of your content being shared across social media platforms and other channels. This amplifies your reach and expands your brand’s visibility.

Remember to make your storytelling relevant to your audience and purposeful in achieving your marketing objectives. Connect your narrative to the values and aspirations of your target market, and ensure that it aligns with your brand identity. Well-executed storytelling can make your copy more engaging, memorable, and impactful.

Include social proof:

Leverage social proof, such as testimonials, reviews, or case studies, to build trust and credibility. Highlight positive experiences from satisfied customers.

Incorporating social proof is important for copywriters for several reasons:

1. Building trust and credibility: Social proof, such as testimonials, reviews, ratings, case studies, or endorsements, helps build trust and credibility. When potential customers see that others have had positive experiences with your product or service, it creates a sense of reassurance. Social proof demonstrates that your brand delivers on its promises and can be trusted.
2. Overcoming skepticism and objections: People may be naturally skeptical, especially when it comes to marketing messages. Social proof helps overcome this skepticism by providing evidence of the value and quality of your offering. It addresses common objections or doubts potential customers may have, increasing their confidence in making a purchase or taking the desired action.
3. Influencing decision-making: Social proof has a persuasive effect on decision-making. When people see that others have had positive experiences with your brand, it creates a sense of FOMO (fear of missing out) and social validation. They are more inclined to follow the crowd and choose your product or service, as it feels like a safer and more popular choice.
4. Demonstrating real-world benefits: Social proof allows you to showcase the real-world benefits and results your customers have experienced. By sharing success stories, case studies, or before-and-after examples, you can illustrate the tangible outcomes that others have achieved through your offering. This helps potential customers envision how they can benefit from your product or service.
5. Differentiating from competitors: In a competitive marketplace, social proof can be a powerful differentiator. When you can demonstrate a strong track record of satisfied customers, it sets you apart from competitors who may not have the same level of social proof. It helps you establish a reputation for excellence and gives customers a reason to choose your brand over others.
6. Word-of-mouth amplification: Social proof has a viral effect. When satisfied customers share their positive experiences with others, it generates word-of-mouth referrals and recommendations. By incorporating social proof in your copy, you encourage this amplification effect. Positive testimonials or reviews can be shared on social media or other platforms, reaching a wider audience and increasing brand visibility.
7. Enhancing conversions and sales: Social proof has a direct impact on conversions and sales. Studies have shown that incorporating social proof elements, such as testimonials or reviews, can significantly increase conversion rates. When potential customers see that others have had positive experiences, they are more likely to take action and convert.

Remember to use authentic and credible social proof. Genuine testimonials, verifiable reviews, or recognised endorsements carry more weight and are more persuasive. Be transparent about the source of the social proof and ensure it aligns with the target audience’s demographics and needs. Incorporating social proof can strengthen your copy and instill confidence in your brand, ultimately driving better results.

Use persuasive language:

Utilise power words and persuasive language that evoke emotion and encourage action. Convey a sense of urgency or scarcity to motivate readers to take the desired action.

Using persuasive language is important for copywriters for several reasons:

Influencing decision-making:

The primary goal of copywriting is to persuade and motivate readers to take a specific action, whether it’s making a purchase, signing up for a service, or subscribing to a newsletter. Persuasive language helps shape the reader’s perception, evoke emotions, and nudge them towards the desired action. It allows you to effectively communicate the value, benefits, and urgency of your offering, increasing the likelihood of conversion.

Capturing attention:

In a saturated digital landscape, it’s essential to capture and hold the reader’s attention. Persuasive language helps create engaging and compelling copy that stands out from the competition. By using attention-grabbing headlines, powerful language, and compelling storytelling, you can captivate your audience and make them more receptive to your message.

Establishing credibility:

Persuasive language helps establish credibility and authority. By using well-researched facts, statistics, and expert opinions, you can position your brand as knowledgeable and trustworthy. Persuasive language adds weight to your claims and arguments, increasing the reader’s confidence in your offering.

Overcoming objections:

Potential customers often have objections or concerns that prevent them from taking action. Persuasive language allows you to address these objections head-on and provide convincing responses. By highlighting the solutions your product or service offers and alleviating doubts, you can overcome barriers and increase conversion rates.

Building emotional connections:

Persuasive language is effective in creating emotional connections with your audience. Emotions play a significant role in decision-making, and persuasive language can tap into those emotions. By using evocative and compelling words, you can elicit feelings of excitement, desire, empathy, or even fear of missing out. This emotional connection helps forge a stronger bond with your audience and drives them towards action.

Differentiating from competitors:

Persuasive language allows you to differentiate your brand from competitors. By emphasising unique selling points, highlighting the benefits, and showcasing what sets your product or service apart, you can position yourself as the preferred choice. Persuasive language helps communicate your value proposition effectively and persuasively.

Call-to-action effectiveness:

Persuasive language plays a vital role in crafting effective calls-to-action (CTAs). A well-written CTA uses persuasive language to create a sense of urgency, clearly communicate the desired action, and provide a compelling reason to act now. Persuasive language motivates readers to take that final step and convert.

It’s important to strike a balance with persuasive language. It should be used ethically and responsibly, avoiding manipulative tactics. The goal is to provide genuine value, engage the reader, and guide them towards a decision that aligns with their needs and desires.

Craft compelling calls-to-action (CTAs):

Clearly define the action you want your audience to take and create persuasive CTAs that inspire them to act. Use action verbs and make it easy for users to respond.

Crafting compelling calls-to-action (CTAs) is important for copywriters for several reasons:

1. Driving conversions: The primary purpose of a CTA is to prompt the reader to take a specific action, such as making a purchase, subscribing to a newsletter, or requesting more information. A compelling CTA increases the chances of conversion by clearly communicating the desired action and providing a strong motivation for the reader to act.
2. Focusing the reader’s attention: A well-crafted CTA stands out and captures the reader’s attention. It serves as a clear focal point that directs the reader’s focus towards the desired action. By using persuasive language, design elements, and positioning, you can make the CTA visually and textually prominent, ensuring it doesn’t get lost within the copy.
3. Creating a sense of urgency: Compelling CTAs often incorporate elements of urgency or time sensitivity. By using words like “now,” “limited time,” or “exclusive offer,” you create a sense of urgency that motivates the reader to act immediately. Urgency triggers the fear of missing out (FOMO) and encourages the reader to take action before the opportunity is gone.
4. Communicating value and benefits: A compelling CTA clearly communicates the value and benefits the reader will receive by taking the desired action. It answers the question, “What’s in it for me?” By highlighting the value proposition and the positive outcomes the reader can expect, you provide a strong incentive for them to click, sign up, or purchase.
5. Simplifying the decision-making process: A well-crafted CTA removes ambiguity and simplifies the decision-making process for the reader. It eliminates any confusion about the next step and guides the reader towards the desired action. By providing a clear and easy-to-follow CTA, you reduce friction and make it more convenient for the reader to convert.
6. Enhancing user experience: Compelling CTAs contribute to a positive user experience. They help users navigate through your website or marketing materials and understand what actions they can take. Well-designed and persuasive CTAs make it easier for users to engage with your brand and take the desired actions, ultimately improving their overall experience.
7. Measuring and optimising performance: A compelling CTA allows you to track and measure the success of your marketing efforts. By monitoring click-through rates, conversion rates, and other metrics associated with the CTA, you can evaluate the effectiveness of your copy and make data-driven optimisations. Compelling CTAs provide a measurable point of reference to assess your marketing performance.

Remember to make your CTAs clear, concise, and action-oriented. Use persuasive language, incorporate visual elements, and align the CTA with the overall messaging and design of your copy. By crafting compelling CTAs, you increase the likelihood of converting readers into engaged customers or subscribers.

Optimise for search engines:

Incorporate relevant keywords naturally throughout your copy to improve search engine visibility. However, ensure the content remains reader-friendly and doesn’t sacrifice quality for keyword density.

Optimising content for search engines is important for copywriters for several reasons:

Increased visibility and traffic:

Search engine optimisation (SEO) helps improve the visibility of your content in search engine results pages (SERPs). When your content ranks higher in search results for relevant keywords and topics, it attracts more organic traffic to your website. Optimising your content for search engines ensures that it is discoverable by your target audience.

Targeted audience reach:

By incorporating relevant keywords and optimising your content, you can attract a more targeted audience. SEO allows you to align your content with the specific search intent of users. When your content appears in front of people actively searching for information related to your industry or product, you have a better chance of reaching those who are interested in what you have to offer.

Authority and credibility:

SEO optimisation involves creating high-quality, informative, and relevant content. By focusing on providing value to your audience, you establish your brand as an authority in your industry. When search engines recognise the value of your content and rank it higher, it reinforces your credibility and expertise in the eyes of your audience.

Improved user experience:

Search engines prioritise content that delivers a positive user experience. As part of SEO optimisation, copywriters ensure that their content is well-structured, easy to navigate, and provides a seamless user experience. This includes optimising page load times, formatting for readability, and making content accessible across different devices. A better user experience leads to higher engagement and increased time spent on your website.

Long-term organic traffic:

Unlike paid advertising, which requires continuous investment, SEO optimisation can lead to long-term organic traffic. Once your content ranks well in search results, it can generate ongoing traffic and attract potential customers without additional advertising costs. This sustainable traffic source can provide consistent exposure and opportunities for conversion.

Competitive advantage:

SEO optimisation allows you to compete effectively in the digital marketplace. By understanding and implementing SEO best practices, you can outrank competitors and capture a larger share of organic traffic. This can result in increased brand visibility, market share, and ultimately, higher conversions and sales.

Data-driven improvements:

SEO optimisation provides valuable insights and data about your audience and their behaviour. By analysing keyword performance, search trends, and user engagement metrics, you can gather data to refine and improve your content strategy. This data-driven approach helps you make informed decisions, adapt your content to meet the needs of your audience, and stay ahead of your competitors.

It’s important to note that while optimising for search engines is crucial, it should not compromise the quality and relevance of your content for your human audience. Strive to create valuable, engaging, and well-crafted content that meets both the needs of search engines and your target audience.

Test and iterate:

Continuously test different copy variations to determine what resonates best with your audience. A/B testing can help optimise your messaging, CTAs, and overall performance over time.

Testing and iterating copy is important for copywriters for several reasons:

1. Refining messaging and effectiveness: Testing allows copywriters to gather data and insights on how their copy performs. By measuring key metrics such as click-through rates, conversion rates, or engagement levels, copywriters can identify what aspects of their copy are effective and what needs improvement. Through iteration, they can refine their messaging to better resonate with their audience and achieve their desired goals.
2. Maximising conversion rates: Copywriters aim to persuade and convert readers into customers or subscribers. Testing different versions of copy, including variations in headlines, CTAs, language, or structure, helps identify which elements have the greatest impact on conversion rates. By iteratively testing and refining copy, copywriters can maximise their conversion rates and improve the overall effectiveness of their marketing campaigns.
3. Tailoring to audience preferences: Different audiences may respond differently to various messaging styles, tone of voice, or language choices. Testing and iterating copy allows copywriters to identify the preferences of their target audience. By understanding what resonates with their audience, they can create copy that speaks directly to their needs, desires, and values, leading to better engagement and higher conversion rates.
4. Adapting to market changes: Markets, consumer preferences, and trends are constantly evolving. Copywriters need to stay adaptable and responsive to these changes. Through testing and iteration, copywriters can quickly identify shifts in consumer behaviour or market dynamics and adapt their copy accordingly. This ensures that their messaging remains relevant and effective in an ever-changing landscape.
5. Enhancing user experience: Copy is an integral part of the user experience. Testing and iterating copy allows copywriters to optimise the user experience by refining the clarity, readability, and flow of their content. By gathering feedback and insights from user testing or A/B testing, copywriters can make data-driven improvements that enhance the overall user experience and make the content more engaging and accessible.
6. Staying ahead of the competition: Testing and iterating copy gives copywriters a competitive advantage. By continuously evaluating and improving their copy, they can stay ahead of competitors who may be using outdated or less effective messaging. By adapting their copy based on data and feedback, copywriters can ensure their content is fresh, compelling, and resonates with their target audience, giving them an edge in the marketplace.
7. Continuous learning and growth: Copywriters can learn valuable lessons and gain insights through testing and iteration. Each testing cycle provides an opportunity to learn what works and what doesn’t, enabling copywriters to refine their skills and strategies. By embracing a mindset of continuous improvement, copywriters can grow their expertise and become more effective in creating persuasive and impactful copy.

Remember that testing and iteration should be conducted systematically and based on clear objectives. Set specific goals for each test, gather reliable data, and draw meaningful conclusions to inform your iterations. By continuously refining and optimising their work, copywriters can achieve better results and deliver copy that resonates with their audience.

The Relationship Between Copywriting and Digital Marketing:

Effective copywriting takes time and practice. Regularly analyse your results and adjust your strategy based on the insights you gather.

Copywriting is pivotal in digital marketing, capturing attention, engaging audiences, and driving action. It communicates brand value, optimises content for search engines, and creates compelling calls-to-action (CTAs). Skilled Brisbane copywriters craft persuasive messaging that builds emotional connections and ensures consistency across digital touchpoints. Their role is crucial in driving the success and impact of digital marketing campaigns.

The team at BeKonstructive Marketing provide a broad range of copywriting and digital marketing services. Get in touch to discuss how we can help you enhance your digital marketing through copywriting, storytelling and SEO services.