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Industry: Financial Services / Professional Services

The Challenge

A business in the financial services space was running regular online webinars as a core part of their marketing and client engagement strategy. While the content was strong and the speakers well-regarded, the internal team were struggling to manage all the surrounding communications – from promotion to post-event wrap-up.

They needed a partner who could manage the full event comms lifecycle: helping boost attendance, streamline operations, and extract long-term value from each event.

The Client’s Goals

  • Increase webinar registrations and attendance
  • Free up internal team capacity
  • Create promotional and educational content to support business development
  • Deliver a consistent, branded experience across channels

Our Approach

We became an extension of the client’s team, overseeing the entire comms calendar around each webinar. This included:

  • Creating the Eventbrite landing page and registration system
  • Developing speaker media kits for co-hosts and promotional partners
  • Writing and scheduling email invitations and reminders
  • Designing and posting social media content
  • Monitoring registration numbers and advising on additional promotion if needed
  • Attending the webinar and creating content from the recording

Implementation Highlights

  • Wrote, designed and launched branded Eventbrite listings for each event
  • Created downloadable assets for speakers and partners to share with their audiences
  • Built out a full email marketing sequence: invite, reminder, thank you, follow-up
  • Captured the webinar recording and repurposed it into blog articles and social media content
  • Published thank-you posts and facilitated ongoing engagement after the event

The Results

Webinar attendance increased, while the internal marketing team reported significantly reduced stress and admin time. Each event now had a life beyond the Zoom room – with blog content, LinkedIn discussions, and video snippets helping to amplify key messages for weeks after the webinar ended.

Ongoing Impact / Lessons Learned

Treating webinars as full-scale campaigns – not just one-off events – transforms their impact. By streamlining the end-to-end process, we created consistency and scalability. The client now runs webinars more frequently, knowing the workload is handled.

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Need help turning events into impact? Let’s amplify your webinars. Talk to our team about a done-for-you comms strategy.

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