Industry: Financial Services / Professional Services

The Challenge

A business in the financial services space was running regular online webinars as a core part of their marketing and client engagement strategy. While the content was strong and the speakers well-regarded, the internal team were struggling to manage all the surrounding communications – from promotion to post-event wrap-up.

They needed a partner who could manage the full event comms lifecycle: helping boost attendance, streamline operations, and extract long-term value from each event.

The Client’s Goals

  • Increase webinar registrations and attendance
  • Free up internal team capacity
  • Create promotional and educational content to support business development
  • Deliver a consistent, branded experience across channels

Our Approach

We became an extension of the client’s team, overseeing the entire comms calendar around each webinar. This included:

  • Creating the Eventbrite landing page and registration system
  • Developing speaker media kits for co-hosts and promotional partners
  • Writing and scheduling email invitations and reminders
  • Designing and posting social media content
  • Monitoring registration numbers and advising on additional promotion if needed
  • Attending the webinar and creating content from the recording

Implementation Highlights

  • Wrote, designed and launched branded Eventbrite listings for each event
  • Created downloadable assets for speakers and partners to share with their audiences
  • Built out a full email marketing sequence: invite, reminder, thank you, follow-up
  • Captured the webinar recording and repurposed it into blog articles and social media content
  • Published thank-you posts and facilitated ongoing engagement after the event

The Results

Webinar attendance increased, while the internal marketing team reported significantly reduced stress and admin time. Each event now had a life beyond the Zoom room – with blog content, LinkedIn discussions, and video snippets helping to amplify key messages for weeks after the webinar ended.

Ongoing Impact / Lessons Learned

Treating webinars as full-scale campaigns – not just one-off events – transforms their impact. By streamlining the end-to-end process, we created consistency and scalability. The client now runs webinars more frequently, knowing the workload is handled.

Relevant Services

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Need help turning events into impact? Let’s amplify your webinars. Talk to our team about a done-for-you comms strategy.

Author

  • Bek Drayton, Founder of BeKonstructive Marketing and SEO Strategist

    Bek Drayton is the Founder of BeKonstructive Marketing, a Brisbane-based agency specialising in SEO and AI search visibility for service-based businesses across Australia.

    With 16 years of experience in marketing communications and over a decade leading her own agency, Bek focuses on helping businesses get found online - not just through SEO and traditional search engines, but also across AI-driven discovery and social platforms.

    Her work combines technical SEO, content strategy, and audience-led messaging to improve visibility in the places customers are already looking. Bek is known for bringing clarity to SEO by translating complex data into practical, actionable strategies that drive measurable results.

    Bek holds a Bachelor of Communications (Mass Media) and a Master of Business (Marketing), and is a recognised Brand Ambassador for Semrush. Through BeKonstructive Marketing, she partners with businesses, marketing teams, and agencies to strengthen online presence, build authority, and improve visibility across Google, AI search, and social media.